About Us

Our Mission: Signology is committed to providing a better product at better prices. We feel that this will enable our customers to show a better bottom line and keep them coming back!

Our Plan:

• Use the best materials available in the Industry so that neither we nor our customers have to be concerned about the performance or longevity of our product.
  
• Make the best use of available technologies such as the Internet and email to keep in touch with our customers and ensure that they have all the information necessary to make timely decisions.
  
• Keep our overhead low so that we can offer better prices without sacrificing either quality or service.
  

Our Personnel: We hire only skilled people who share our commitment to providing the best product and service.

Our Customers: We value our customers because without them we wouldn’t be able to work at something we love. We appreciate our customers thoughts and criticisms of our product, our practices and our attitude. If there is anything you feel that we could do to better serve you, we want to hear about it.

Ordering: You can order custom signage by fax, or email. Due to the difficulties in communicating graphic designs verbally, we only accept phone orders for duplicates of previous orders and standard striping products. We will provide a detailed layout of your order along with a price quote, both of which we will fax or email to you so that you may verify all details. In the case of custom artwork you will receive the price quote initially. If there are changes needed to the price quote or layout, you will note them and return them to us for correction. When they are correct you will sign and return both the quote and layout in order to begin production. Our normal turnaround after the final approval is three days. If our workload makes this time-line unlikely you will be so advised. There will be a handling fee of $15.00 on orders below $50.00. Feel free to call or email any questions you have about the process.

Custom Work: We can create or reproduce anything. Just provide us with an example and/or a good description. Our rate for custom design is $36 per hour with a minimum of 1/2 hour. In the case of examples, the better (clearer) it is, the more quickly we can create it.

Terms: All order are Prepaid, COD or credit card unless credit terms have been previously established. Our credit terms are NET 15 days from invoice. After the due date, a 11/2% monthly finance charge will be applied to the unpaid invoices. We accept VISA, MasterCard, Discover and American Express.

Shipping: All orders are shipped UPS ground by default. Three Day, Two Day, Overnight and Saturday delivery are also available, dependent upon availability at your end. We include ground shipping in the price of orders over $150. If you need your order shipped other than ground, please note your desired shipping method on your order.